FAQ

What do I need to know before I arrive?

WHAT INFORMATION DO YOU NEED TO MAKE MY RESERVATION?

When making your reservation, you will be asked to provide the following information:

- Name and surname

- Postal address

- Email

- Mobile phone number

- Name and surname of other participants in the trip

In the case of a deposit payment, we will also ask you for your credit card in order to proceed with the payment

WHERE CAN I FIND THE BEST PRICE?

On our official website or via our central reservation office at +33 4 90 72 54 21, we guarantee you the best rate. We guarantee you the best rate with a price difference of up to 50€ compared to other reservation sites such as Booking, expedia or hotel.com

DO YOU REQUIRE A DEPOSIT OR A CARD AS SECURITY?

An amount equivalent to 50% or 100% of the total of your stay will be requested as a deposit. This payment, requested at the time of booking, can be made by bank transfer, cheque or 3D secure credit card.

DOES A TOURIST TAX HAVE TO BE PAID?

In Ménerbes, a tourist tax of 2.53€ per day and per adult will be applied and payable at the end of the stay.

ARE CONNECTING AND/OR FAMILY ROOMS AVAILABLE?

At La Bastide de Marie some of our Bastide rooms and all our suites are family rooms. We invite you to call our reservation centre directly at +33 4 90 72 54 21 for any reservation of this type of room.

IS IT POSSIBLE TO HAVE A BABY BED ON OVER-DEMAND?

Baby facilities are available on request, including a changing table, bath, thermometer, nightlight and cot, at a cost of €25 per day.

CAN AN EXTRA BED BE PUT IN THE ROOM?

In some rooms we can add an extra bed on request for 70€ per night.

DO THE ROOMS HAVE A TERRACE OR BALCONY?

All our ground floor rooms have a terrace.

DO ALL BATHROOMS HAVE A BATH?

All rooms at the Bastide de Marie have a bathtub, some also have a shower.

IS LA BASTIDE DE MARIE A KID FRIENDLY HOTEL? ARE CHILDREN ACCEPTED?

Children are welcome at La Bastide de Marie. For meals, our chef adapts to them and offers them tailor-made dishes that vary every day.

DO YOU ALLOW PETS?

If you bring your pet with you we will be delighted! However, we will charge you €30 per day, excluding food, and will provide you with a mat and a bowl.

DO YOU OFFER BREAKFAST OR HALF-BOARD OPTIONS?

At La Bastide de Marie you can choose to stay in a room and breakfast formula or opt for half board, and thus enjoy breakfast, afternoon tea, aperitif and dinner.

WHERE CAN I PARK? DO YOU HAVE A CAR PARK?

We have a free private uncovered car park at your disposal.

HOW TO GET TO THE BASTIDE DE MARIE?

If you are coming from Lyon or Paris on the A7, take the Avignon Sud exit.

IS IT POSSIBLE TO HAVE A SHUTTLE FROM THE AIRPORT OR THE STATION?

At your request, our concierges can organise your transfer from the station or airport. Do not hesitate to call them on +33 4 50 91 49 73

IS THE VILLAGE OF MÉNERBES FAR FROM THE PROPERTY?

La Bastide de Marie is located 3km from the village of Ménerbes.

DO YOU OFFER ROMANTIC OFFERS OR WELCOMES?

Enjoy a romantic moment at Bastide de Marie with our special package including a rose bouquet, a bottle of champagne, mignardises, rose petals and the possibility of a delayed departure according to availability. This package is available on request for 170€.


What do I need to know for my stay in the country?

WHAT ARE THE ARRIVAL AND DEPARTURE TIMES?

At La Bastide de Marie, check-in is possible from 4pm. Your check-out must be done by noon at the latest, otherwise an extra night may be charged.

IS IT POSSIBLE TO DO A LATE CHECK-OUT?

We will be happy to offer you late checkout if possible. Please do not hesitate to ask for it when you are there.

IS WIFI FREE?

La Bastide de Marie is equipped with free and unlimited wifi in all the rooms as well as in the common areas.

DO YOU HAVE 24-HOUR ROOM SERVICE?

Room service is available for breakfast.

DO YOU HAVE A CHILDREN'S CLUB?

La Bastide de Marie does not have a Children's Club, but they are of course welcome.

DO YOU OFFER A BABYSITTING SERVICE?

Do you need a babysitter? On request we will arrange it for you at a rate of 15€ per hour.

DO YOU HAVE A LINGERIE SERVICE?

A laundry service is available on request and at a charge.

WHAT PAYMENT METHODS ARE ACCEPTED?

The balance of your stay can be paid by the following methods: cheque, Visa, Mastercard, Amex and cash.


What do you need to know about catering?

WHAT TIME DOES THE RESTAURANT OPEN FOR BREAKFAST?

The breakfast buffet is available from 8:30 to 10:30

IS IT ALLOWED TO HAVE BREAKFAST IN THE ROOM?

Breakfast can be taken in the room from 8am to 11am.

HOW MANY RESTAURANTS ARE THERE IN THE HOTEL? DO THEY OFFER DIFFERENT SPECIALITIES?

La table de la Bastide offers a cuisine of Provence. Every day the chef proposes a different menu according to the market products, favouring seasonal products and local producers.

ARE YOUR RESTAURANTS OPEN ON CERTAIN SLOTS?

The Bastide de Marie restaurant welcomes you:

- Every lunchtime from 12.30 to 13.30 with a menu of light suggestions (salad, fish, pasta suggestions...)

- Every evening from 7.30 pm to 9.30 pm, the menu offers all the specialities of our chef.

CAN WE BOOK BEFORE WE COME?

For half-board guests it is not necessary to book. However, if you have chosen the room and breakfast option, we strongly advise you to reserve your table.

DO YOU HAVE CHILDREN'S MENUS?

Our Chef offers, on request, dishes adapted to children.

DO YOU HAVE BABY CHAIRS?

A high chair can be provided for the little ones' dinner, on request.

CAN A VEGETARIAN OR VEGAN EAT IN ALL YOUR RESTAURANTS?

The menu of the Bastide de Marie restaurant evolves every day, so if you have a vegetarian or vegan diet, we advise you to let us know so that our Chef can make the necessary arrangements.

CAN WE EAT ON YOUR TERRACE?

For lunch and dinner you can dine on the terrace of Bastide de Marie, facing the vineyards.

WHAT ARE THE OPENING TIMES OF THE BAR?

The aperitif is included in the Bastide formula, so you can enjoy the wines of the estate as well as a selection of juices and aperitifs from the region before your dinner.


What do I need to know about the spa?

WHAT ARE THE OPENING TIMES OF THE SPA?

The Pure Altitude Spa at Bastide de Marie is open from 10am to 1pm and from 3pm to 8pm for your treatments. The swimming pools are open 24 hours a day.

WHAT'S IN YOUR SPA?

The Bastide de Marie spa consists of a Pure Altitude treatment room, a heated pool on the patio side and a second pool on the garden side.

CAN WE GO TO THE POOL WITH OUR CHILDREN?

Children can enjoy the pools at their leisure under the supervision of their parents.

ARE OUTSIDE GUESTS ALLOWED TO USE THE SPA AND POOL FACILITIES?

The pools of the Bastide de Marie are accessible to external clients only as part of a spa day.

DO WE NEED TO MAKE AN APPOINTMENT IN ADVANCE FOR THE MASSAGES?

We strongly advise you to book your treatments in advance in order to benefit from the desired time slot. To book your Pure Altitude treatments, you have 2 options:

- Book directly with the reception

- Call our concierges directly on +33 4 50 93 09 77 if you are not yet at the Bastide

What I need to know about the hotel

HOW MANY ROOMS ARE THERE?

La Bastide de Marie consists of 14 rooms and suites, a Roulotte and a private villa with 5 rooms.

WHAT ARE YOUR RATES?

Depending on the formula chosen, the room category and the season, rates can range from 184€ to 940€ per night

WHAT SERVICES DOES BASTIDE DE MARIE OFFER?

La Bastide de Marie offers various services such as a restaurant, spa, bike rental, cooking classes,...

IS THE BASTIDE DE MARIE A WINE ESTATE?

The Domaine de Marie, located a few meters from the Bastide de Marie is our wine estate. Our cellar master will welcome you with pleasure for a visit of the cellar followed by a tasting of our white, red and rosé wines.

WHAT IS THE OPENING PERIOD OF THE ESTABLISHMENT?

La Bastide de Marie is open from May to November. It will also welcome you for the end of year celebrations.

WHEN WAS BASTIDE DE MARIE FOUNDED?

La Bastide de Marie opened its doors in 2000.

HOW IS THE DECORATION?

La Bastide de Marie is a charming and exceptional property. In a chic Provence spirit, each room is different, decorated with antique furniture and objects found in the flea markets of Provence. Intimate and refined, La Bastide de Marie is the ideal place to discover Provence in a "family home" spirit.

IS THE BASTIDE DE MARIE OPEN IN AUTUMN?

La Bastide de Marie is open all autumn, an ideal time to discover Provence at the rhythm of the grape harvest on our wine estate. For the All Saints' Day holidays we have special family offers.

DO YOU ORGANISE WEDDINGS?

La Bastide de Marie is the ideal setting for a wedding in the heart of Provence, amidst the vineyards. Mireille, your hostess, will be the ideal interlocutor for the organisation of an intimate, tailor-made wedding.

DO YOU ORGANISE SEMINARS? DO YOU HAVE SEMINAR ROOMS?

La Bastide de Marie welcomes you for the organisation of exclusive events. 3 rooms from 25 to 80 people will be proposed to you. A team dedicated to professional events will assist you in the organisation. Our wine estate allows you to organise different activities around wine: initiation to oenology, tasting or visit of the cellar.

DO YOU OFFER VILLAS FOR RENT?

The Villa Grenache, which is located a few meters from the Bastide, is available for rent. This 170m2 villa has 5 bedrooms that can accommodate up to 10 people and a private pool.

Le Domaine de Marieproperties