General Terms and Conditions of Sale

‍

Our Villas

MAS VERMENTINO, VILLA GRENACHE & VILLA SYRHA

‍

Payment: Reservations are considered confirmed only upon receipt of a deposit—which will be deducted at the end of the agreed-upon stay—equal to 25% of the total cost of the stay. The balance must be paid no later than 30 days before arrival.*

Cancellation: All payments will be retained in the event of a cancellation.

Note: The dates of your stay cannot be changed or rescheduled.

Shortened stay:In the event of a delayed arrival or early departure, the full amount of the original stay will be charged, and no refund will be issued.

Tourist tax:€5.39 per day per person over 18 years of age.

Arrival: We will do our best to have your villa ready as soon as possible. However, please note that this can only be done after 5pm. Please inform us in case of late arrival.

Departure : The villa must be vacated by 10:00 am at the latest. A penalty of the amount of the night will be applied for any departure after this time. Please note that our villas are non-smoking. In case of non respect, you will be charged for the cost of cleaning.

Pets welcome: $35 per day, excluding food.

Pets are allowed in the establishment under the following conditions:

• Animals must be kept on a leash in common areas and must not be left unattended under any circumstances.
• The customer is fully responsible for their pet during their stay, particularly in the event of damage, noise pollution, or disturbance to other customers or staff. In the event of noise pollution, the customer must take all necessary measures to remedy the situation, for example by using a pet-sitting service.
• Any damage, soiling, or deterioration caused by an animal will be subject to additional charges, including repair or specific cleaning costs if necessary.
• For health and safety reasons, housekeeping staff are not permitted to clean rooms while pets are present. Guests must ensure that their pets are either absent or under control when housekeeping staff enter the room.
• The team at La Bastide de Marie reserves the right to refuse or interrupt the animal's stay in the event of non-compliance with these rules, without this giving rise to any refund.

‍

* For payment of the deposit (50% or 100%, depending on the rate chosen) and in the case of payment by credit card, the latter will be debited at the time of purchase, i.e. at the time of confirmation, via a secure payment link.

‍

Additional condition specific to travel agencies: For any reservation made through a travel agency, the balance for the stay is due 30 days before the guests' arrival date.

‍